Managed IT services
We keep your IT running so your team can focus on the business: proactive monitoring, maintenance and support under a clear service agreement.
What is included
Service desk
One point of contact for questions, issues and requests from your team.
Proactive monitoring
Systems watched continuously, so problems are fixed before users notice.
Updates & patching
Operating systems and software kept current and secure.
Device management
Laptops, desktops and phones managed centrally, wherever your people work.
Backup management
Backups checked and tested, so recovery works when it matters.
Reporting & reviews
Regular reports and reviews of performance, risks and improvements.
How it works
Onboard
We document your environment and set up monitoring.
Monitor
We watch systems and resolve issues proactively.
Support
Your team gets fast help through our service desk.
Review
We report on service levels and plan improvements.
Managed services questions
What are your service hours?
Our service desk is available Monday to Friday, 09:00–18:00 (CET). Extended hours can be agreed in your service contract.
Do you offer on-site support?
Most issues are solved remotely. On-site support is arranged per contract, mainly in the Netherlands; ask us about your locations.
How are service levels agreed?
Response times, scope and responsibilities are set out in a service agreement before we start.
Want IT that just works?
Tell us about your team and systems and we will propose a service plan.